Privacy Policy

Effective Date: October 27, 2025

  1. Who We Are
    Eleven Eleven Sauce operates this website and sells branded hot sauce products and related merchandise. This Privacy Policy explains how we collect, use, and protect your information.

  2. Information We Collect
    We collect information in the following ways:

A. Information you provide to us

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely by our payment provider)

  • Order details and support messages

B. Information collected automatically
When you visit our site, certain technical data is collected automatically. This may include:

  • IP address

  • Browser type and settings

  • Device type and operating system

  • Pages viewed and time spent on each page

  • Referring site or ad source

  • General location (city level or region level, not precise street address)

We collect this data mainly through cookies, analytics scripts, and ad scripts.

  1. Use of Google Analytics
    We use Google Analytics to understand how visitors use the site and to improve performance. Google Analytics collects data such as page views, time on site, and general location. This data helps us:

  • See which pages are popular

  • Diagnose performance issues

  • Improve navigation and content

Google may also process this data to improve its own services. You can control some of this tracking through your browser settings and through Google privacy controls.

  1. Use of Google AdSense and Advertising Partners
    We may display ads and promotional units provided by Google AdSense and other ad partners. These services may use cookies or similar technologies to:

  • Show ads that are more relevant to you

  • Limit how often you see the same ad

  • Measure ad performance

Ad partners may view or collect anonymous or pseudonymous data such as IP address, browser type, general location, and interaction with ads. This is commonly known as interest based advertising or personalized advertising.

  1. How We Use Your Information
    We use the information we collect to:

  • Process and deliver your orders

  • Communicate with you about your purchase or customer support request

  • Improve the website, product listings, and shopping experience

  • Detect fraud and protect the security of our store

  • Run analytics, reporting, and marketing

We do not sell your personal contact information such as your name, email address, or shipping address.

  1. Sharing Your Information
    We may share information with service providers that help us operate the business. This can include:

  • Payment processors

  • Shipping and delivery carriers

  • Analytics and advertising platforms like Google Analytics and Google AdSense

  • Website hosting and security providers

These providers are only given the data they need to perform their role.

We may also disclose information if required by law or to protect our rights, our safety, or the safety of others.

  1. Cookies and Tracking Technologies
    We use cookies and similar technologies to run the site, keep items in your cart, measure traffic, and support advertising. For more detail on cookies, please see our Cookie Policy.

  2. Data Retention
    We keep order records and support communications as long as needed for business, tax, and legal obligations. Analytics data may be stored in aggregated form.

  3. Your Choices

  • You can disable cookies in your browser settings. Doing so may limit certain features of the site.

  • You can opt out of some interest based advertising through ad settings provided by Google and through your mobile device settings for advertising preferences.

  • You can contact us if you would like to request access to, update, or delete certain personal information associated with an order, subject to legal and fraud prevention requirements.

  1. Children's Privacy
    This site is not intended for children under 18. We do not knowingly collect personal information from children under 18.

  2. Security
    We take reasonable steps to protect your information. No website or online service can guarantee 100 percent security, but we work to protect the confidentiality and integrity of customer data.

  3. Changes to This Policy
    We may update this Privacy Policy from time to time. When we update it, we will revise the Effective Date at the top of this page.

  4. Contact
    If you have questions about this Privacy Policy or would like to make a privacy request, please contact us here.