Terms & Conditions


By accessing, purchasing from, or interacting with the Eleven Eleven Sauce website, you agree to the following Terms and Conditions.

  1. Product Use and Liability
    Our sauces contain chili peppers and other spicy ingredients. Use and consumption are at your own risk. Please follow all handling, storage, and usage directions on the label. Eleven Eleven Sauce is not responsible for misuse, allergic reactions, sensitivity to heat, or any adverse outcome related to consumption.

  2. Intellectual Property
    All product names, logos, label designs, photography, copywriting, website text, and recipes on this site are the property of Eleven Eleven Sauce. No content on this site may be copied, reproduced, sold, licensed, republished, or distributed without prior written permission.

  3. Orders, Shipping, and Returns
    All orders are processed securely through our payment provider.
    Because our products are food items, we cannot accept returns of any opened product.
    If an item arrives damaged or defective, contact us with photos within 7 days of delivery. We may replace the item or issue a refund at our discretion. Lost or stolen packages after confirmed delivery are not the responsibility of Eleven Eleven Sauce.

  4. Marketing Content
    Some images, descriptions, and promotional materials on this site may include marketing or illustrative enhancements intended to show serving suggestions, usage ideas, or presentation styling. These materials are for demonstration only and may not reflect an identical final appearance in every kitchen or setting. For more detail, see our Image Disclaimer.

  5. Privacy and Cookies
    We use cookies and basic analytics to improve site performance, understand how the site is used, and support marketing. By using this website, you agree to our Privacy Policy and Cookie Policy.

  6. Governing Law
    These Terms and any dispute or claim related to this website, our products, or your purchase are governed by the laws of the State of Washington, USA, without regard to conflict of law principles.

  7. Updates to These Terms
    We may update these Terms and Conditions at any time. Continued use of the site after changes are posted means you accept the updated Terms.